List of helplines in 46 countries

The following is a table of the national women’s helplines available in the 46 European Countries. If there is no national helpline, a regional or general helpline is listed (these countries are marked with a *). Women’s national helplines are among the most vital services for women survivors of violence, they are one of the first places women can turn to receive immediate counselling and advice.

It is important to note that some of the following phone numbers cannot be called from abroad, as they are strictly national helplines and can only be used within the country. In such instances, we invite you to get in touch directly with the WAVE members in relevant countries.

You can find the PDF version here.

CountryName of helplinePhone Number
AlbaniaNational Counselling Line for Women and Girls (Linja Kombetare e Keshillimit per gra e vajza)  +355 116/117
Armenia*Ministry of Social Affairs’ Helpline+374 114/119
 Women’s Rights House +37477570870 
 Family Without Violence +37498092094 
 Martuni Women’s Community Council (Martuni) +37494876502 
 Gavar +37494876505 
 Sose Women’s Issues+37498848453 
Resource Center for Women’s Empowerment +37477380053 
You Are Not Alone – Vayots Dzor +37498886077 
 For Equality Human Rights Defender +374099788770 
 Young Avanguard+37493574657 
 Talin-Huys +37491482035 
 Ararat +37477802700 
 Women’s Support Center +37499887808 
AustriaWomen’s Helpline Against Violence (Frauenhelpline gegen Gewalt)+43 800222555 
AzerbaijanWomen’s Support Line (Qadın Dəstək Xətti)116 111 
Belarus*[1]24-hour crisis helpline for family and children’s issues (Городская круглосуточная кризисная телефонная информационная линия по проблемам семьи и детей)  +375 293673232 
Belgium*Domestic Violence Helpline and Centre for the Prevention of Domestic Violence (Écoute violence conjugale et Centre de Prévention des Violences Conjugales et Familiales – CPVCF) +32 80003030 
 Helpline of the Collective against Family Violence and Exclusion (Ligne d’écoute du CVFE – Collectif contre les Violences familiales et l’Exclusion) +32 42234567 
  My Marriage Belongs to Me (Mon mariage m’appartient)+32 80090901 
 Centres for General Welfare Work and Child Abuse Trust Centres helpline 
(Centra voor Algemeen Welzijnswerk en Vertrouwenscentra kindermishandeling) 
+32 1712 
Tele-Reception (Tele-Onthaal/Télé-Accueil) +32 106 
Bosnia and HerzegovinaSOS telephone line for domestic violence for the Federation of BiH (SOS telefon za žrtve nasilja u porodici Federacije BiH) +387 1265 
 SOS Telephone for women and children survivos of violence (SOS telefon za žene i djecu žrtve nasilja) +387 1264 
 Unique telephone line for support and help to survivors of war rape and sexual violence and their family members (Jedinstvena telefonska linija za pomoć i podršku preživjelim ratno silovanje i seksualno nasilje i članovima njihovih porodica) +387 80022334 
BulgariaNational Hotline for Victims of Violence (Национална гореща телефонна линия за пострадали от насилие) +359 80018676/ 
+359 29817686 
CroatiaNational helpline for survivors of violence against women (Nacionalni pozivni centar za žene koje su preživjele nasilje) 116 016 
 Women’s Help Now (Ženska pomoć sada) +385 800655222 
Republic of CyprusNational Helpline 1440 (Εθνική Γραμμή Βοήθειας 1440) 1440/ +357 22339001
Czech RepublicHotline for victims of violence against women (Linka pro oběti násilí na ženách) 116 016 
DenmarkLive Without Violence’s National Hotline (Lev Uden Volds nationale hotline) +45 1888
Danner’s National Crisis Hotline (Danners krisetelefon)+45 33330047
EstoniaVictim’s Support Crisis Helpline (Ohvriabi kriisitelefon) 116 006 
Finland  Zeroline (Nollalinja) +358 80005005 
FranceViolence against Women Info (Violence Femmes Info) +33 3919
GeorgiaLEPL Agency for State Care and Assistance for the (statutory) Victims of Human Trafficking (სახელმწიფო ზრუნვისა და ტრეფიკინგის მსხვერპლთა, დაზარალებულთა დახმარების სააგენტო)116 006
GermanyViolence Against Women Helpline (Hilfetelefon “Gewalt gegen Frauen’’/Bundeshilfetelefon)116 016
GreeceSOS Helpline (Γραμμή SOS)+30 15900
 Line of Hope (Γραμμή Ελπίδας)+30 8011116000
HungaryNANE Helpline (NANE Segélyvonal)+36 80505101
PATENT Legal Aid (PATENT Jogsegély)+36 80808081
IcelandThe Women’s Shelters Helpline (Neyðarsími Kvennaathvarfsins)+354 5611205
Ireland24hr National Freephone Helpline
+353 1800341900
National Rape Crisis 24 Hour Helpline+353 1800 77 8888
ItalyNational helpline against violence and stalking (Numero nazionale antiviolenza e stalking)+39 1522
KosovoHelpline Number (Numri i Linjës Ndihmëse)+383 80011112
Latvia*Crisis and Counselling Centre “Skalbes” (Krīžu un Konsultāciju Centrs “Skalbes”)+371 116123
+371 27722292
NGO Association “MARTA Centre” (Biedrība “Centrs MARTA”)+371 67378539
Liechtenstein24-hour Emergency Number (24 Stunden Notruf)+423 3800203
LithuaniaWomen’s Helpline (Pagalbos moterims linija)+370 80066366
LuxembourgDomestic Violence Helpline (Helpline-Violence domestique)+352 20601060
Malta*Support Line 179+356 179
Victims of Crime Helpline116 006
The Republic of MoldovaTrust Line for Women and Girls (Telefonul de Încredere pentru Femei și Fete)+373 80088008
MontenegroSOS Hotline for Victims of Domestic Violence (Nacionalna SOS linija za žrtve nasilja u porodici)+382 80111111
Netherlands*Safe At Home (Veilig Thuis)+31 8002000
 Fier+31 882080000
Strong House (Sterk Huis)+31 8008013
 Stay Group (Blijf Groep)+31 882342450
 Moviera+31 883744744
North Macedonia Free SOS Mobile National Line (бесплатна СОС мобилна национална линија)+389 141700
 National SOS Line – Telephone for Trust (Национална СОС линија – Телефон на доверба)+389 15315
 National SOS Line 15 700 (Национална СОС линија 15 700)+389 15700
NorwayVO-line-National Domestic Violence Helpline (Vold-og overgrepslinjen)116 006
PolandEmergency Helpline for Women Victims of Violence (Telefon zaufania)+48 800107777
Portugal  Information Service for Domestic Violence Victims (Serviço de Informação a Vítima de Violência Doméstica – SIVVD)+351 800202148
RomaniaNational Helpline for Victims of Domestic Violence (HELPLINE național cu număr unic destinat victimelor violenței domestice)+40 800500333
Call Center Hellena – Information and counselling center for victims of domestic violence (Centrul de informare şi consiliere pentru victimele violenţei domestice de tip linie telefonică de urgenţă – Helena Helpline)+40 800070017
RussiaNational Helpline for Women Suffering from Domestic Violence (Всероссийский круглосуточный телефон доверия для женщин, пострадавших от домашнего насилия)+7 88007000600
SerbiaSOS Helpline for Women Who Experience Violence (SOS telefon za žene sa iskustvom nasilja)+381 800222003
SlovakiaNational Helpline for Women Experiencing Violence – (Národná linka pre ženy zažívajúce násilie)+421 800212212
SloveniaSOS Helpline for Women and Children-Victims of Violence (SOS telefon za ženske in otroke – žrtve nasilja)+386 801155
SpainService of attention to all forms of violence against women (Servicio de atención a todas las formas de violencia contra las mujeres)+34 016
SwedenSweden’s National Women’s Helpline (Kvinnofridslinjen)116 016
Switzerland*Rape and sexual assault helpline (Association Viol-Secours)+41 223452020
 General crisis helpline (Dargebotene Hand)+41 143
TürkiyeALO 183 Hotline for Combating Violence (ALO 183 Şiddetle Mücadele Hattı)+90 183
Emergency Hotline for Domestic Violence (Aile İçi Şiddet Acil Yardım Hattı)+90 2126569696 or
+90 5496569696
Woman Support Line (Kadın Destek hattı)+90 4448086
UkraineNational Hotline for the Prevention of Domestic Violence, Human Trafficking and Gender Discrimination (Національна гаряча лінія з попередження домашнього насильства, торгівлі людьми та ґендерної дискримінації)+380 800500335 or
+380 116123
 National Hotline for Combating Violence in Ukraine (Національна лінія з протидії насильству в Україні)+380 1547
United KingdomENGLAND: National Domestic Violence Helpline+44 8082000247
NORTHERN IRELAND: Domestic and Sexual Abuse Helpline+44 8088021414
 SCOTLAND: Scotland’s Domestic Abuse and Forced Marriage Helpline+44 8000271234
WALES: Live Fear Free Helpline (Llinell Gymorth Byw Heb Ofn)+44 8088010800

[1] The National Hotline for Survivors of Domestic Violence was indefinitely suspended in July 2021 due to ongoing political unrest and attacks on human rights defenders. The civil society organisation Gender Perspectives that operated the hotline since 2012 was liquidated by authorities on the 28th of September 2021.